If you don’t want to read the whole post, you can read over 200 of our Google Reviews here and our Facebook reviews too (login to read).

The reputation of the scrap metal industry in general

I think it’s fair to say that the scrap metal industry hasn’t always had the best of reputations. However, although this was certainly true quite a few years ago, it’s not so much the case nowadays. Having said that, it’s an image that’s difficult to shake off and it will probably still take some time for the industry as a whole to improve its somewhat lacklustre reputation.

What’s changed?

The scrap metal industry is now subject to far more regulations than it used to be. For example, the Scrap Metal Dealers Act 2013 lays out a robust set of rules that everyone dealing in scrap metal must adhere to. It begins with:

1) No person may carry on business as a scrap metal dealer unless authorised by a licence under this Act (a “scrap metal licence”).

This piece of legislation that we’re bound by is also the reason why we’re not permitted to pay you in cash (as in legal tender) when we buy your car for scrap.

Also, to operate as a scrap car recycling facility we must have a Waste Carriers Licence as well as an ELV (End of Life Vehicle) Licence.

I think you get the point 🙂

Buying and selling online

We all know that the internet can sometimes be a risky place to buy and sell things, and although most people’s experience is generally positive, there are always going to be a few fly-by-night companies that aren’t going to play it by the book.

The importance of good, genuine reviews

Because of this, it stands to reason that a buyer or seller should get a better understanding of the background, history and level of service a company provides. One way to do this is to read their reviews. As you’re no doubt aware, there are now a large number of review websites that many businesses subscribe to including websites such as Checkatrade, Feefo, Trustpilot etc. The problem is that some of these sites can be costly to join, with fees that can deter many small business owners from joining.

Fortunately for companies like ours, Facebook and Google both offer the same kind of opportunity and in our opinion, are better. With so many people using Facebook and Google, both offer a simple and effective way for clients to leave reviews on the companies that they’ve recently had dealings with. As you’d expect, Ace Car Breakers have a Facebook and Google My Business page and either are ideal places to read/leave a review.

Read our reviews before deciding

If you’ve recently found our website on the internet and are reading this now because you’ve clicked on our news page, then please take a moment to visit the links at the top of this page and judge our reputation for yourself. We think our reviews speak volumes about our customer care and we hope it helps you decide to choose us when scrapping your car.

Genuine vs fake reviews

Not all review platforms are created equal but some excel in the vetting process for reviewers; Google being a case in point. However, the reality is that not all reviews can be trusted as some platforms can facilitate fake reviews from anonymous users, thus creating inaccurate and misleading impressions of a company. This is precisely why we prefer to stick to Facebook and Google as each review on our page originates from a genuine individual who has firsthand experience with our service.

Summary

When all’s said and done, if you’ve read our reviews and they’ve created a good impression, you should now have a good idea of what you can expect from us. We’re confident we’ll do a great job for you too and we’d also love it if you could leave us a review of your own afterwards as well!

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