Information you tell us

We take your privacy as seriously as you do.

When you provide us with contact details on an enquiry form on this website, you are agreeing for us to contact you regarding the question you submitted.

After helping you with your enquiry, we would really like to keep in touch with you regarding offers, promotions and other information that we feel you may find useful. However, we don’t want to keep in touch if you don’t want us to!

On our contact and enquiry forms there is a checkbox which lets you tell us that you’d like us to keep in touch – please tick this box so we can add you to our mailing list. We won’t add you if you do not tick this…we promise…but we won’t be able to get in touch if you don’t.

If you do agree for us to get in touch, when we send you any emails there will always be the option for you to ask to be removed from our mailing list.  If you do wish to stop receiving offers, promotions, and information from us, please click on the option in the email and we will remove you from our mailing list.  We won’t take it personally, but you will no longer receive anything from us.

Regardless of whether you are just enquiring about something or you are on our mailing list, we will NEVER pass your details on to a third party – we find that very rude and will only keep your details to ourselves for as long as they are needed (or if you ask us to chuck them in the bin).

Our Reasons to Process (Use) Your Personal Information – the legal bit

The piece of legislation that defines what your rights are over us processing (using) your personal information is called the “General Data Protection Regulation”, or “GDPR” for short.

This piece of legislation states six “lawful reasons” that would deem processing (using) someone’s personal details as lawful.

Regarding the two ways in which we process (use) your information, here are the “lawful reasons” that we are operating on:

  • “Legitimate Interest” – when we use your details to contact you following an enquiry on our website
  • “Consent” – when we get in touch because you have agreed to be on our mailing list

Our Website “Cookies”

We’ve all heard of “cookies” on websites…these are small text files that are downloaded onto our computers when we open webpages.

These cookies hold useful information such as whether a user has previously opened that webpage, whether they chose any settings that they’d like to take affect whenever they are on that webpage, or whether a user has successfully logged into that website.

If our site uses cookies, you will always be informed and asked to accept them. They will not pass any personal details to anyone and we will not store anything that they have logged. We only use cookies to make your time on our site as easy and as friendly as we can.

Google Analytics

Google provides a web analysis service (Google Analytics) that collects data to track and examine the use of websites. Google utilises this data to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualise and personalise the ads of its own advertising network.

In order to produce the analysis stated above, Google collects personal information from Cookies and Usage Data. This data is then processed in the USA.

For more details on this, you can view Google’s privacy policy here.

Website users can opt-out of Google Analytics for Display Advertising and also customise Google Display Network ads using the Ads Settings. To get help on how to do this, click here.

How We Use Google Analytics

We use Google Analytics to monitor how our website is being used so we can improve it as best we can.

In order for us to ask Google to prepare site usage reports for us, we need to pass them each IP address that is accessing our site.

WE DO NOT PASS ANY OTHER INFORMATION TO GOOGLE.

As described in the section above, Google may also share the data from the site usage report with other Google services.  In particular, Google may use the data to contextualise and personalise the ads of its own advertising network.

For information on how Google uses the information it collects, please click here.

Cookies – What are they?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies…

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully, that has clarified things for you, and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through one of our preferred contact methods.

Website hosting and maintenance

This website is hosted and maintained by Smart Digital Solutions, a local SEO and website marketing agency based in Kent.

Don’t want to receive cookies?

The AboutCookies.org website is a useful site that can give you more in-depth information about cookies. It contains detailed information about how to stop your browser from accepting cookies as well as how to remove the cookies that may already have been stored. However, please be aware that the CarTakeBack website relies on the use of cookies to perform as intended.

As an alternative to using this website, you can also call us on 01322 383 363 to get an instant price for your scrap car.

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