We want our customers to know that responsible eco-friendly ATF registered company.Because of growing concerns regarding the amount of pollution and waste produced during the disposal of End-of-Life Vehicles, we take positive and responsible steps to ensure the effects of pollution on our environment are reduced. Our workplace complies with Government legislation regarding the safe collection, depollution, dismantling, storage and destruction of ELVs.
Ace Car Breakers is a fully compliant, licensed ATF, No. EAWML10095, and is licensed/registered to transport and store hazardous waste. Ace Car Breakers is a regulated ATF (Authorised Treatment Facility) where ELVs are dismantled. We operate under an environmental permit in England and Wales (or waste management licence in Northern Ireland and Scotland). We must and do meet relevant standards in relation to the:
The treatment process of a vehicle consists of removing all the hazardous materials such as oil, fuel and other fluids and disposing of them in the most environmentally safest way possible. We care about the environment and how the materials are recycled and as a result we continue to look for new methods of clean recycling. Contact us today for a FREE quote for your vehicle.
ELVs are classified as hazardous waste in England and Wales and special waste in Scotland until depolluted, and must be handled accordingly.
ATFs like us , issue certificates of destruction to confirm that individual ELVs have been processed in accordance with the regulations, at which point they are deregistered by the Driver and Vehicle Licensing Agency
Responsibility for enforcing the regulations is shared by the Department for the Environment, and the Office for Product Safety and Standards (Safety & Standards). The End-of-life Vehicles Regulations 2003 and the End-of-life Vehicles Regulations 2005 are the underpinning legislation.
To read more about ATF’s and ELV legislation, please click the links below https://www.gov.uk/guidance/elv
In the coming weeks, will will be starting to collect all contact details provided to us via our recovery booking system. We will use these details to send you a courtesy message after our service has concluded and if you choose to join our mailing list we may also send you occasional promo messages about things like price updates and monthly offers!
Our messages will simply ask to rate our service and give us a bit of feedback about the service we offered you and your experience! But don’t worry all your personal data is covered by our GDRP policy! This means all your data is handled with up most care and is fully confidential, we don’t not share your information nor do we use your information for anything other then our marketing purposes. Your data will only be used with your consent!
You can easily opt out from receiving our messages! We will send you a text as soon as our database is set up. On this initial text you will have the opportunity to opt out and not revive any more texts from us. We will also offer this opportunity in all other messages we send. Once you opt out we will re,over all of your details from our mailing list completely.
Why do we want to collect your contact details?
-By establishing a rapport with our customers and auditing results from the messages we can help track our customer service success and highlight areas for improvement. In the long run this will help improve our service for all of our customers.
-We will be able to track our customer growth within our business.
-Making sure all contact details are documented will ensure that it’s quick and easy to get hold of you regarding your scrap vehicle or scrap material or payment details. (should we need to contact your again)
-As of today we collected contact numbers regardless, this is for the purpose of contacting our scrap car recovery clients and setting up payment cards. We will simply be documenting them now.
How will we handle your contact details?
We will collect your contact details via a database that automatically updates monthly. Your details will be collected when you provide your contact number upon booking in your car for collection. By providing your number you confirm to us contacting you. This said database will be fully encrypted and password protected so your information is completely secure. All further details on how we handle your details are mentioned in our GDRP policy.
Want to opt out prior to us setting up our data base, let us know and we will not contact you !
Ace Car Breakers are Kents premier End of Life vehicle Authorised treatment facility. We ensure all End of Life vehicles and scrap metals are scraped and recycled according to DVLA and Environment Agency guidelines. Due to this ace car breakers operates under the scrap metal dealers act; meaning that when dealing with scrap vehicles and scrap metal we DO NOT USE CASH.
On 1st October 2013 the government enforced a cash ban across the whole metal recycling industry in England and Wales. The scrap car and scrap metal industry is regulated in this way is a good thing for customers. This ban helps to ensure that scrap vehicles are disposed of using the most effective and safest methods, in the process reducing the viability of car theft by linking every sale to some physical, written proof. This is why – if no proof can be provided of both the money and vehicle changing hands – the transaction is incomplete in the eyes of the law and considered a criminal offence. There must always be a written record of the people, or parties, involved in the transaction and electronic proof of a transaction payment.As previously mentioned, the over-riding requirement is for payment methods to have traceability and a verifiable audit trail. As a result, a named cheque or written receipt for an electronic transfer of funds is preferable, linking payment to a readily identifiable account.
To minimise the impact of this, Ace Car Breakers is offering its customer account holders a number of alternative methods of payment. To take advantage of this payment option the customer must set up an account with us. Customer accounts can be created at ace Car Breakers by giving some basic details to the team at the front office! Account holders will be issued with an Incendia payment Card which will be payed instantly on every visit, once you sign off your scrap metal receipt. This will ensure quick access to customer information and speed up waiting times at the weighbridge/ payment office.
Going forward from the scrap metal act, we must link all scrap metal and scrap car money transfers with the customers ID.. You must bring a form of photographic identification with you if you would like to sell your scrap and set up an account.
The ID documents that we are able to accept are as follows:
OurContact us for more information or to set up an account 01322 383363